Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is intended for users who are at least 18 years old and reside in our service areas (excluding certain Asian countries and remote regions). By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product descriptions, and images, is the property of Roundup Hub or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We take care to accurately describe our animal repellents, insecticides, lawn fertilizers, and other pest control solutions. However, slight variations in color or packaging may occur. Product effectiveness may vary based on environmental factors and proper application.

2.2 Proper Use of Products

Customers are responsible for:

• Reading and following all product labels and instructions
• Using products only as intended and in compliance with local regulations
• Proper storage and handling of chemical products
• Checking product compatibility with your specific needs

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Shipping restrictions to your location

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. You represent that you have the legal right to use any payment method you provide.

3.3 Pricing and Taxes

All prices are in US dollars. We reserve the right to adjust prices at any time. Customers are responsible for any customs duties, taxes, or fees imposed by their local jurisdiction.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. If you’re unsure about delivery to your location, please contact us before ordering.

4.4 Delivery Issues

While we make every effort to ensure timely delivery, we cannot guarantee delivery dates and are not liable for delays caused by carriers or unforeseen circumstances. Please track your package using the provided tracking number.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most unopened, unused products in their original packaging. The customer is responsible for return shipping costs.

5.2 Non-Returnable Items

For safety reasons, we cannot accept returns of:

• Opened chemical products (insecticides, fungicides, weed killers)
• Used items
• Clearance or special purchase products

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days of delivery with your order number and return reason
2. Wait for return approval and instructions
3. Ship items to: Roundup Hub Returns, 959 Farland Street, Chicago, IL 60637, USA

5.4 Refunds

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect returned items. Original shipping fees are non-refundable.

6. Customer Responsibilities

• Provide accurate shipping and payment information
• Use products safely and as directed
• Check local regulations regarding product use
• Inspect deliveries promptly and report any issues within 3 days
• Follow proper return procedures if dissatisfied

7. Limitation of Liability

Roundup Hub shall not be liable for:

• Any incidental, consequential, or indirect damages from product use
• Product effectiveness in all situations
• Shipping delays beyond our control
• Misuse of products contrary to instructions
• Any third-party actions

Our total liability for any claim related to our products or services shall not exceed the purchase price paid.

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by the laws of the State of Illinois, USA. Any disputes shall be resolved in the courts of Cook County, Illinois.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

11. Contact Information

For questions about these Terms or our products:

Roundup Hub
959 Farland Street
Chicago, IL 60637 USA
Email: [email protected]