At Roundup Hub (“we”, “us”, or “our”), your privacy is as important to us as the quality of our pest control and lawn care products. This Privacy Policy explains how we collect, use, protect, and share information when you visit rounduphub.com or purchase our animal repellents, insecticides, lawn fertilizers, and related products.
1. Information We Collect
To provide our services and enhance your shopping experience, we collect:
- Personal Information: Name, email, shipping/billing address, phone number when you create an account or place orders for products like grass seeds or animal traps.
- Payment Information: Credit card details (processed securely via PCI-compliant services), PayPal email for transactions involving weed killers or powered repellents.
- Technical Data: IP address, browser type, device information when browsing our insecticide or bird repellent products.
- Usage Data: Pages visited, products viewed (e.g., fungicides or sprayers), time spent on site to improve our offerings.
- Communication Data: Emails, chat logs when contacting us about soil conditioners or order issues.
2. How We Use Your Information
Your data helps us provide quality service for lawn care and pest control needs:
- Process orders for insect bait or seed spreaders and arrange shipping
- Provide customer support for products like animal traps or repellents
- Improve our website and product selection (e.g., insecticide effectiveness)
- Send transactional emails (order confirmations, shipping updates)
- With consent: Send newsletters featuring lawn fertilizer promotions
- Prevent fraud for high-value items like power insect killers
- Comply with legal obligations regarding chemical products
3. Data Sharing & Disclosure
We respect your privacy and only share data when necessary:
- Service Providers: Payment processors for credit card transactions, shipping carriers for delivering lawn care products.
- Legal Compliance: When required by law regarding regulated items like pesticides.
- Business Transfers: In case of merger/acquisition affecting our Chicago operations.
- Aggregated Data: Non-identifiable trends about purchases of weed killers or bird repellents.
We never sell your personal information to third-party marketers.
4. Data Storage & Security
Protecting your data is as crucial as our pest control solutions:
- All transactions use 256-bit SSL encryption (same security level as our payment processing)
- PCI-DSS compliant systems for credit card data (like when purchasing lawn care bundles)
- Regular security audits of our systems handling chemical product orders
- Data stored on secure servers with limited access
- Retention periods aligned with legal requirements for pesticide sales records
5. Your Rights & Choices
You control your data like you control weeds in your garden:
- Access/Correction: Review/edit account info via “My Account”
- Deletion: Request removal of non-essential data (excluding transaction records required for chemical product sales)
- Marketing Opt-Out: Unsubscribe from lawn care promotions via email footer
- Cookie Preferences: Manage via browser settings (see Section 6)
- Data Portability: Request export of purchase history for insect repellents or fertilizers
Submit requests to [email protected] with “Privacy Request” in the subject.
6. Cookies & Tracking Technologies
We use these digital tools like carefully applied lawn treatments:
- Essential Cookies: Required for cart functionality when buying animal control accessories
- Performance Cookies: Analyze traffic patterns for insect control product pages
- Functional Cookies: Remember preferences for soil conditioner purchases
- Advertising Cookies: Show relevant ads for similar products (e.g., if you viewed fungicides)
Manage preferences via browser settings or our cookie consent banner.
7. International Data Transfers
As a global provider (excluding some Asian/remote regions), data may be transferred internationally with appropriate safeguards, particularly for orders of specialized rodent control products.
8. Children’s Privacy
Our pest control chemicals and lawn care products are not marketed to children under 16, and we do not knowingly collect their data.
9. Policy Updates
We may update this policy as our product line evolves (e.g., new bird repellent technologies). Significant changes will be notified via email or website notice.
Contact Us
For privacy concerns regarding your purchases of insecticides, traps, or lawn care products:
Email: [email protected]
Mail: Roundup Hub, 959 Farland Street, Chicago, IL 60637, USA
Thank you for trusting Roundup Hub with both your pest control needs and your personal data. We’re committed to protecting both with equal diligence.
